Terms and Conditions

• By entering our events the participant agrees to abide by these Terms and Conditions, Race Rules, Cancellation and Transfer & Withdrawal policies.
• The participant understands the events are of a strenuous nature. The participant also understands the medical & physical risks involved and by entering they agree that they are capable of competing in the event.
• Entry Fee is non refundable*.
• The participant agrees that they are solely responsible for their actions and the Event Organiser, its officers, employee, agents, affiliates, associated companies, sponsors or medical advisers are not responsible for any injury or illness that the participant may suffer as a result of his/her participation in the event. 
• The participant accepts that the organisers & their friends & associates are not liable for any loss, damage, claim, injury (including fatal) or expense that may arise in consequence of their participation in any of the UK Triathlon events.
• It is the responsibility of the person purchasing the entry to ensure they have received the order confirmation email from UK Triathlon, no later than 4 days before the event.
• The participant agrees to comply with all race rules, instructions and guidelines given by officials, marshals and safety officials and agrees that the Event Organiser will organise and run the event and will have sole authority and the final decision relating to the safety, running and organisation of the event, the event rules, times and placings.
• The participant grants the Event Organiser and authorised third parties permission to use his/her image (moving or still) and voice where applicable in the making of any film or event promotional material. 
• In our open water triathlons, although we provide safety cover at the event and test water quality prior to each event, you swim at your own risk.
• If you wish to take part in any event whilst pregnant, please supply in writing medical clearance to compete from a qualified GP or qualified health care Professional to customercare@uktriathlon.co.uk
• It is the responsibility of the competitor to contact UK Triathlon, via email or telephone no later than 5 days before the event, if they have not received their Race Day Information email.
• It is the responsibility of the competitor to ensure that all information provided is correct.
• It is the responsibility of the entrant to check the UK Triathlon website if they don't receive the race information email and it is also their responsibility to check their junk emails in case the email has been put there by the email programme.

Race Rules

• Diving, tumble turns or back stroke are not permitted any time during your swim.
• An approved safety standard cycle helmet must be worn (no helmet no race).
• Cycles must be in a road worthy condition and may be checked prior to the start.
• Competitors agree to ride their cycle in a responsible manner and obey the Highway Code, please consider other road users and above all RIDE SAFELY. Irresponsible cycling will constitute an immediate disqualification and possible prosecution from the police.
• Competitors are responsible for navigating the courses correctly & safely.
• Personal music systems are not permitted at anytime during our events for your safety.
• The organisers reserve the right to alter the format of an event without prior notice should the need arise.
• Competitors are responsible for safe guarding all clothing and equipment at the event.
• Results will be available Monday/Tuesday following the event on the official website.
• UK Triathlon abide by British Triathlon rules unless otherwise stated.
• To view British Triathlon Rules click here

Minimum age for events.

• Ultimate & Ultimate Half - 18 years old on race day.
• All Olympic distance events - 17 years old on race day.
• Sprint, Super Sprint & Fun distance events - 16 years old on race day.
• Sprint, Super Sprint & Fun distance events at Birmingham & York - 14 years on race day.
• Photo ID must be provided if requested. The only accepted ID is a passport, driving license or any government issued ID national card.

Cancellation and Transfer Policy

• Entry Fees are non refundable
• Notification over 30 days before event date - 100% of your entry fee will be issued via a credit note valid for 2 years.
• Notification over 10 days before event date - 50% of your entry fee will be issued via credit note valid for 2 years.
• Notification 10 days and less before an event date - we operate a strict no refund or transfer policy.
• If a participant withdraws from an event and used a credit note as payment, credit will only be reimbursed to the original use by date.
• In the event of a cancellation of the swim, the swim is replaced by a short run.
• In the event of issues with the cycle course, the cycle route will be reduced from the advertised distance or cancelled completely – resulting in a swim-run event.
• UK Triathlon reserve the right to alter the date, start time, venue or format of any event. Similarly, changes to the event may occur due to adverse weather conditions, ’acts of God’, water conditions or emergency road closures. Participants will be notified as soon as reasonably practicable of any changes. As long as the event is staged no refunds or transfers can be given.

UK Triathlon Events - Code of conduct - Rights, behaviour, competition

As a competing athlete for a UK Triathlon event you will:

• Treat all competitors and the general public with dignity and respect, everyone must be respected as an equal.
• Not discriminate against an individual or group on any grounds, including age, sexual orientation, socio-economic status, disability, race, occupation religion or political persuasion.
• Challenge discrimination in whatever form it takes.
• Recognise that bullying, harassment, and physical violence will not be tolerated.
• You should always display courtesy, good behaviour as well as good manners towards others at all times.
• Avoid swearing, abusive language, and irresponsible behaviour, this includes behaviour to yourself and/or others.
• Avoid destructive behaviour by leaving the event as you would find it.
• When leaving the event, please make sure you have not left any rubbish behind, please make sure you place any rubbish in bins provided by the organisers.
• Report any poor behaviour by others.
• Always adhere to the rules set down by the organiser and the governing body.
• Adhere to British Triathlon competition rules and British Triathlon code of Ethics.
• Always cooperate with the technical officials, failure to do so could result in a disqualification.
• If any inappropriate behaviour were to take place during a UK Triathlon event, it will result in instant disqualification from the event as well as being reported to the governing body (British Triathlon Federation, UK Athletics).

Privacy Policy

• TYPES OF INFORMATION WE MAY COLLECT ABOUT YOU
• HOW WE LOOK AFTER YOUR INFORMATION
• HOW WE USE YOUR INFORMATION
• SHARING YOUR INFORMATION WITH OTHER PEOPLE
• YOUR RIGHTS AND FURTHER INFORMATION

Types of information we may collect about you

Information you give to us:

Information about your use of our website:

• ·Session Cookies – we use Session Cookies to operate our Service
• ·Preference Cookies – we use Preference Cookies to remember your preferences and various settings
• ·Security Cookies – we use Security Cookies for security purposes

Information about the device you are using:

Information about transactions:

Contact information:

How we look after your information.

How we use your information

• ·        to send details and updates for the event you have entered.
• ·        to meet product orders, requests for services or information and to process *payments and any other requests you make of us;
• ·        to send you carefully selected special offers and promotions from the service you are using by email. You can opt-out of these marketing messages at any time by sending an email to unsubscribe@uktriathlon.co.uk and including your full name. Please note that it may take up to two weeks to implement this change in your preferences. You will always be given a straightforward way to opt out of our marketing messages each time you receive a communication from us;
• ·        we may use your IP address to identify your location, the number of visits from different countries and also to block disruptive use;
• ·        if we need to contact you for reasons related to the service you have signed up for e.g. to notify you that a particular service has been suspended for maintenance;
• ·        to tell you about changes to our service;
• ·        to personalise or improve the way our content and advertising is presented to you online:
• ·        to analyse and improve the services we offer e.g. to provide you with the most user-friendly navigation experience or the most relevant information;
• ·        to manage our competitions and contact the winners;
• ·        to keep our records up to date;
• ·        to invite you to participate in surveys about our services (participation is always voluntary);
• ·        to enable other people or businesses to carry out work on our behalf;
• ·        to show you relevant advertising on third party sites (e.g. Facebook, Instagram and Twitter). This may involve showing you carefully selected special offers and promotions;

Payments

Sharing your information with others

Your rights and further information